We are seeking a Hospitality Manager to take full ownership of the LIFE Kitchen and Café as one operation, alongside the planning and delivery of hospitality and catering across Sundays, mid-week use, and church events. This is a hands-on, on-site leadership role for someone who brings both strong operational capability and a genuine heart for the people they serve. Working in close partnership with the Programme Director, Operations Manager, and Guest Services, you will ensure that hospitality at LIFE Melbourne reflects our culture of excellence, generosity, and welcome.
This role carries real leadership responsibility. You will recruit, train, and develop kitchen and café teams and a broad base of volunteer team, building clear onboarding pathways from first enquiry through to rostered team member. From managing daily café operations and stock control through to producing detailed catering plans for large scale events, conferences, and seasonal services, you will be the person who ensures everyone is fed, the team is prepared, and nothing falls through the cracks.
Key responsibilities include:
Leading and developing kitchen, café, and hospitality volunteers, including clear onboarding pathways
- Running the daily operating rhythm of the café, including rostering, stock levels, opening and closing procedures, and food quality standards
- Producing a written catering plan for every event at least two weeks out, covering menu, budget, staffing, and run sheet
- Overseeing the LIFE Kitchen as the production base for café, Sunday, and event catering including kids, youth, and volunteer team catering
- Maintaining food safety, hygiene, and WHS compliance, including all required certifications and records
- Managing cost of goods, wastage, and monthly budget reporting, with menu and pricing reviewed twice yearly
- Partnering with the Programme Director, Operations Manager, Production Manager, and Creative Director on event logistics and planning
If you are hands on, calm under pressure, and genuinely invested in building a team that serves the local church with excellence, we would love to hear from you.